If you're cancelling your order within 3 hours of placing it, you should be able to receive a 100% refund same day. If it’s more than 6 hours, your package will have been processed and it is impossible for us to cancel the shipment. Please contact us so we can confirm next steps. You'll receive a notification once the refund is processed, it should be reflected in your original payment method within the following 3-5 business days. Thank you!